When it comes to parts, we keep our philosophy simple at Daimler Trucks Ballarat. We provide our customers with the right advice and the right part, first time, every time. Parts and Accessories are our business; with years of experience in parts our skilled and motivated staff will interpret what you need quickly so you can shop with confidence knowing you're in the best hands. We specialise in providing a more personalised parts experience as we understand the importance of building and maintaining successful relationships with our customers.
Why choose us:
- Save money with us - As we are one of the biggest truck parts suppliers in Australia our bulk purchasing allows us to pass the savings on to our customers.
- We understand the importance of reducing downtime, so our rapid delivery service ensures you are not kept waiting.
- If we don't have what you are looking for we'll get it or organise it for you, no matter what your needs are.
- As an authorised distributor for most industry leading brands, we don't just stock the manufacturers replacement parts, we stock everything you'll need. This makes our parts, lubricant and accessory departments a true one - stop shop.
- With an excess of $10M of total parts in the DTB retail dealers through almost 29,000 line items, our strategically stocked parts departments is one of the biggest in the country ensuring we exceed industry standards on supply rates.
- Our commitment to our customers doesn't stop there, if for whatever reason we don't have the item you're looking for, we will order it in for you.
Our Standards:
- Our parts department actively practices the Daimler Parts Professional high performance standards and as such goes through a rigorous audit program to ensure adherence to these standards. This provides the platform for us to be able to deliver on our quality service promises.
- We encourage and recommend the use of genuine parts. Non-genuine parts can not only compromise the quality and safety of your vehicle, but can directly, indirectly or consequently damage or change your vehicles performance, thus affecting any warranty and ultimately your expectations.
- We understand the importance on building and maintaining relationships with our customers, so we specialise in providing a more personalised parts experience.
Capricorn Preferred Supplier
Capricorn is a member-based organisation proudly operating by cooperative principles to support businesses within the automotive industry. Our approach allows our Members to better manage their businesses by saving time through a single trade account and consolidated billing.
